FAQs

We offer free shipping on all orders above ₹499.

Metro cities: 2–4 working days.
Tier-2 / Tier-3 cities: 4–6 working days.
Remote locations: 6–8 working days.

Delivery timelines may vary during sales, festivals, or unforeseen circumstances.

Once your order is shipped, you will receive a tracking link via WhatsApp and email.

Cash on Delivery is available on orders worth ₹599 and above. A COD convenience fee of ₹49 is applicable.

Delays can occasionally occur due to courier or regional issues. If your order exceeds the expected delivery timeline, please contact our support team.

Please check with family members, neighbors, or building security first. If the issue persists, contact us immediately.

Please share a parcel opening video and clear photos within 48 hours of delivery. Our team will assist you with a replacement or refund.

We accept Credit/Debit Cards, UPI, Net Banking, Wallets, Cash on Delivery (eligible orders), and EMI on select cards.

Yes, all payments are protected using secure SSL encryption. We do not store your payment details.

Add products to your cart, proceed to checkout, enter your coupon code, and click Apply.

Sometimes banks place a temporary hold. The amount is usually reversed automatically within a few working days.

Orders can be canceled before shipment by contacting customer support.

There are no charges if the order is canceled before shipping. If already shipped, shipping charges may be deducted.

Online payments are refunded within 5–7 working days. COD refunds are processed via bank transfer or store credit.

Returns are accepted within 3 days of delivery for damaged, defective, or incorrect items. Products must be unused and in original packaging.

Certain items such as personal care, hygiene products, and perishables are non-returnable. Please check the product page for details.

Shipping charges are refunded only if the return is due to our error.